Aug 4, 2021
Part 1: Understanding the relationships we have, and what journeys constituents walk with our organizations, is critical to nonprofit strategy—including technology strategy.
Peter Mirus (Partner) leads a discussion about how to analyze your organization’s relationships and create constituent journey maps that help inform everything from branding and marketing to information system requirements.
At the heart of this conversation was the idea that business process, data, and technology initiatives at nonprofits need to be relationship-oriented in order to produce the best results.
Before co-founding Build Consulting in 2015, Peter spent 15 years working as a creative director, brand strategist, digital communications expert, and data/technology strategist for organizations ranging in size from small/local organizations to Fortune 1000-sized organizations in both the non-profit and for-profit sectors. His breadth of experience results in a set of relationship and constituent journey mapping techniques and tools that can be scaled to the needs of any organization.
As with all our webinars, this presentation is appropriate for an audience of varied business, data, and technology experience.